Privacy Policy Align AI | Aligned Life Oasis

Effective Date: May 16, 2026

Welcome to Align AI (“we,” “our,” or “us”), operated by Aligned Life. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with Align AI, including through WhatsApp messaging services.

By using Align AI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Align AI, we may collect the following types of information:

Personal Information

Name
Phone number
Email address (if provided)
Any information you voluntarily share in messages

Conversation Data

We may collect and store messages exchanged through WhatsApp or other communication channels to:

Respond to inquiries
Improve user experience
Provide coaching support and AI-generated responses
Maintain service quality and safety

Technical Information

We may automatically collect limited technical data such as:

Device type
Browser or app information
Usage activity
IP address or approximate location

2. How We Use Your Information

We use your information to:

Operate and improve Align AI
Respond to messages and support requests
Personalize your experience
Provide mindset, wellness, and coaching-related guidance
Analyze app performance and usage trends
Maintain security and prevent misuse

We do not sell your personal information to third parties.

3. WhatsApp Communication

By messaging Align AI through WhatsApp, you acknowledge that:

Your messages may be processed through WhatsApp’s platform and infrastructure
WhatsApp’s own privacy practices also apply to your communications

You can review WhatsApp’s Privacy Policy here:

WhatsApp Privacy Policy

Please avoid sharing highly sensitive personal, financial, or medical information through messaging platforms.

4. AI-Generated Responses

Align AI uses artificial intelligence to generate responses and support conversations. While we strive to provide thoughtful and supportive guidance:

AI responses may not always be accurate, complete, or appropriate for every situation
Align AI is not a substitute for licensed medical, mental health, legal, or financial professionals
Users remain responsible for decisions made based on AI-generated content

If you are experiencing a mental health emergency, please contact emergency services or a licensed healthcare provider immediately.

5. Data Sharing

We may share information with trusted third-party providers that help operate our services, such as:

Cloud storage providers
Analytics tools
Messaging and communication platforms
AI technology providers

These providers are only given access necessary to perform services on our behalf.

We may also disclose information if required by law or to protect the safety, rights, or property of Align AI, our users, or others.

6. Data Retention

We retain information only as long as reasonably necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Improve platform functionality

You may request deletion of your information by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for communications

To make a request, contact us using the information below.

8. Security

We take reasonable administrative and technical measures to protect your information. However, no internet-based system can be guaranteed 100% secure.

9. Children’s Privacy

Align AI is not intended for children under 13 years old. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Align AI / Aligned Life
Aysia Rivera
Email: aysiarivera23@gmail.com